Do not press the 'reset' button on the back of either device. The restart button is located on the front of Spectrum standard modems.

Push and hold the restart button for 30 seconds, or until you see the lights flash to indicate it’s restarted. The modem leased with Spectrum service has a round restart button on the front, near the bottom of the device. Attempt a basic restart of router and modem 99% of cases are fixed with the simple reboot instructions below: 2. If there was a recent outage, that’s actually good news seeing a blinking red light is normal after outages, and is caused by issues with the IP address associated with the connection. If there is an ongoing outage, you’ll have to wait until it’s fixed to begin troubleshooting your connection.

Spectrum provides outage information by chat. Based on our research into Spectrum outage length, you can expect service to be back up in eight hours or less. You can also check the Spectrum mobile app using your mobile service. Therefore, if you want accurate local information on outages, the only way to get it is to engage with Spectrum network chat. There are a number of websites online that show up if you Google “Spectrum outage.” None of these websites know for sure if Spectrum is down they just make estimates based on user complaints. Check if there is an ongoing outage in your areaīefore you even touch the router, pull out your smartphone and check Spectrum’s outage page. This guide applies to Spectrum's WiFi 6 router, as well as the common Wave 2 models: RAC2V1S/RAC2V2S, RAC2V1K, and RAC2V1A. You should recognize yours in the picture below: These routers are very simple they only have one light, which is either red or blue depending on connection status. These instructions assume you have one of Spectrum's most common routers, which in 2022 are the Wave 2 and WiFi 6 models.

Twc modem vs router